Privacy Policy

1. Introduction

Welcome to Furzebrook Village Hall. We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or make bookings with us. By accessing or using our services, you consent to the practices described in this policy.

2. Information We Collect

We collect personal information from you when you contact us or make bookings for our services. The types of personal information we collect include:

- Name
- Email address
- Phone number
- Payment information (such as credit/debit card details) when making a booking

3. How We Collect Information

We collect personal information directly from you when you interact with our website, contact us via email, or make a booking through our booking system.

4. Legal Basis for Processing

We process your personal information on the basis of contractual necessity, as it is required to fulfil our obligations to provide you with the services you have booked.

5. Use of Personal Information

We use the collected personal information solely for the purpose of providing our services to you. This includes processing bookings, communicating with you regarding your reservation, and ensuring a smooth experience during your event at Furzebrook Village Hall.

6. Data Retention

We retain your personal information for a period of up to 3 years from the date of your last interaction with us or the completion of your booking, as required for legal and accounting purposes.

7. User Rights

You have the right to access, correct, and delete the personal information we hold about you. If you wish to exercise any of these rights, please contact us at the email address provided in section 15 of this policy.

8. Data Security

We take the security of your personal information seriously. Access to our database is protected by user authentication and password. Our website uses SSL encryption to ensure the secure transmission of data.

9. Third-Party Sharing

We do not share your personal information with any third parties. Your data will be used solely for the purposes stated in this privacy policy.

10. Cookies

We do not use cookies for tracking purposes on our website.

11. International Data Transfers

Our form submissions are held on a secure server hosted by Webflow in the United States. By using our services, you acknowledge that your personal information will be transferred to and stored on servers in the United States.

12. Children's Information

Our booking services are not intended for use by children. We only accept bookings and reservations from adults.

13. Changes to Privacy Policy

It is your responsibility to check for updates to this privacy policy. We may revise this policy periodically, and any changes will be posted on our website.

14. Contact Us

If you have any questions or concerns about this privacy policy or wish to exercise your rights regarding your personal information, please contact us at:

Email: furzebrookvillagehall@outlook.com

15. Applicable Law and Jurisdiction

This privacy policy is governed by the laws of the United Kingdom, and any disputes arising from it shall be subject to the exclusive jurisdiction of the UK courts.

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